Trending:
Customer service no longer a cost centre in AI era: HGS CEO Venkatesh Korla

Artificial intelligence is creating new opportunities for the business process management (BPM) sector as enterprises, hitherto cost-centred, shift focus toward customer experience through value-added outsourcing, Hinduja Global Solutions (HGS) chief executive Venkatesh Korla said.“Customer servic...

News.am
News.am

news.am/eng/